Night Auditor
Knowledge of activities and amenities of Gateway Canyons
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
Resolve guest complaints, ensuring guest satisfaction.
Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
Maintain complete knowledge of:
all hotel features/services, hours of operation.
all room types, numbers, layout, d cor, appointments and location.
all room rates, special packages and promotions.
daily house count and expected arrivals/departures.
room availability status for any given day.
scheduled daily group activities.
Pick up, count and maintain bank. Secure bank at all times.
Read the logbook daily, and record all pertinent information in the log book.
Process currency exchange and payments to guest accounts.
Process adjustments, rebates, paid outs and credits as required.
Operate P.M.S. (Property Management System) and maintain security of system.
Verifies and makes corrections to the Room Rate Report.
Post and audit Banquet charges.
Adjust outside Vendor activity.
Reconcile telephone calls and miscellaneous accounts.
Backup computer system files.
Verifies that all checks are closed, and closes and logs any open check in the P.O.S. (Point of Sale) system.
Prints Food & Beverage end of day reports.
Audit Food & Beverage cashier's work and correct discrepancies.
Audit Rooms Cashier's work and correct discrepancies.
Audit all miscellaneous charges. (Banquets, Bars etc.)
Verifies package postings on house accounts.
Checks high balances, gets credit card approval or other payment information.
Verifies charge routing on all group/master accounts, correct any errors and post accordingly.
Sends out Daily STASH report.
Input all sales figures into the P.M.S. and balance all accounts (Property Management System).
Run Room & Tax verifying that all room rates posted.
Verify Cashier's Report to drop log and paperwork.
Record room statistics.
Close P.O.S. after all work is balanced.
Run end of day program and close day.
Check that interfaces are up and running.
Run daily Flash Reports and distribute accordingly.
Run morning reports and backup reports and distribute accordingly.
Print express check out folios and distribute.
Sign out and brief relief.
Review Night Audit checklist and verify that all work has been completed.
Restock all printers.
Fill out and deposit payment and corresponding checks.
Review status of assignments and any follow-up action with on-coming Supervisor.
Other duties as reasonably requested.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
Resolve guest complaints, ensuring guest satisfaction.
Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
Maintain complete knowledge of:
all hotel features/services, hours of operation.
all room types, numbers, layout, d cor, appointments and location.
all room rates, special packages and promotions.
daily house count and expected arrivals/departures.
room availability status for any given day.
scheduled daily group activities.
Pick up, count and maintain bank. Secure bank at all times.
Read the logbook daily, and record all pertinent information in the log book.
Process currency exchange and payments to guest accounts.
Process adjustments, rebates, paid outs and credits as required.
Operate P.M.S. (Property Management System) and maintain security of system.
Verifies and makes corrections to the Room Rate Report.
Post and audit Banquet charges.
Adjust outside Vendor activity.
Reconcile telephone calls and miscellaneous accounts.
Backup computer system files.
Verifies that all checks are closed, and closes and logs any open check in the P.O.S. (Point of Sale) system.
Prints Food & Beverage end of day reports.
Audit Food & Beverage cashier's work and correct discrepancies.
Audit Rooms Cashier's work and correct discrepancies.
Audit all miscellaneous charges. (Banquets, Bars etc.)
Verifies package postings on house accounts.
Checks high balances, gets credit card approval or other payment information.
Verifies charge routing on all group/master accounts, correct any errors and post accordingly.
Sends out Daily STASH report.
Input all sales figures into the P.M.S. and balance all accounts (Property Management System).
Run Room & Tax verifying that all room rates posted.
Verify Cashier's Report to drop log and paperwork.
Record room statistics.
Close P.O.S. after all work is balanced.
Run end of day program and close day.
Check that interfaces are up and running.
Run daily Flash Reports and distribute accordingly.
Run morning reports and backup reports and distribute accordingly.
Print express check out folios and distribute.
Sign out and brief relief.
Review Night Audit checklist and verify that all work has been completed.
Restock all printers.
Fill out and deposit payment and corresponding checks.
Review status of assignments and any follow-up action with on-coming Supervisor.
Other duties as reasonably requested.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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